Terms and Conditions

Terms and Conditions

1. Acceptance of Terms

By accessing this website and placing an order, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Orders and Payments

All orders are subject to availability and confirmation. Once you place an order:

• You will receive an order confirmation via WhatsApp or SMS
• Payment is due at the time of order placement
• We accept cash on delivery and online payment methods
• Prices are subject to change without notice
• Special offers and promotions are subject to specific terms

3. Delivery Terms

Our delivery service is subject to the following conditions:

• Delivery times are estimated and may vary based on location and demand
• Minimum order amount may apply for delivery
• Delivery charges may apply for certain areas
• Orders will be delivered to the address provided
• Please ensure someone is available to receive the order

4. Pricing and Availability

All prices displayed on our website are in Pakistani Rupees (PKR) and are subject to change. We strive to ensure all prices are accurate, but errors may occur. In case of a pricing error:

• We will inform you of the correct price
• You will have the option to confirm or cancel your order
• If payment has been processed, a refund will be issued

5. Food Quality and Allergies

We take food quality seriously. However:

• Our food is prepared in a kitchen that handles various allergens
• Please inform us of any food allergies or dietary restrictions
• We cannot guarantee any product is completely allergen-free
• Consumption of our food is at your own risk

6. Cancellations and Refunds

Our cancellation and refund policy includes:

• Orders can be cancelled within 10 minutes of placement
• Refunds will be processed within 5-7 business days
• No refund for orders that have already been prepared
• For quality issues, please contact us within 1 hour of delivery
• Refunds are subject to management approval

7. User Accounts

When creating an account on our website:

• You are responsible for maintaining account confidentiality
• You must provide accurate and complete information
• You are responsible for all activities under your account
• We reserve the right to suspend or terminate accounts

8. Intellectual Property

All content on this website, including logos, images, text, and graphics, are the intellectual property of Hamdan FastFood. You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

Hamdan FastFood shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Any errors or omissions in content
• Delivery delays beyond our control
• Quality issues arising from factors beyond our control

10. User Conduct

When using our website and services, you agree NOT to:

• Place false or fraudulent orders
• Use the website for any unlawful purpose
• Attempt to interfere with the website's operation
• Harass, abuse, or harm any person
• Violate any applicable laws or regulations

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or opinions expressed on these websites. Inclusion of any link does not imply endorsement by us.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of these changes.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Phone: +923001170889
• Email: info@hamdanbiryani.com
• Address: Main Market, City Center

Last Updated: April 16, 2026